Privacy Policy
At Wicks & Magic, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website. Please read the following carefully to understand our practices regarding your data.
Information We Collect
We may collect and process the following information when you visit or make a purchase from our website:
- Personal Information: This includes details such as your name, email address, phone number, shipping address, and payment information.
- Order Information: Details regarding the products you purchase, including transaction amounts and delivery details.
- Website Usage Information: We collect non-personal data regarding how you interact with our website, such as browsing activity, IP addresses, browser type, and cookies.
How We Use Your Information
We use the information collected to:
- Process and Fulfill Orders: Your personal details help us process payments, deliver products, and provide order-related support.
- Improve Our Website and Services: The website usage information helps us understand user behavior and improve the overall user experience.
- Marketing Communications: With your consent, we may send you promotional emails and special offers related to Wicks & Magic. You can opt-out of these communications at any time.
- Customer Support: We use your information to respond to your queries, address issues, and offer customer support when needed.
Data Security
We are committed to ensuring that your personal data is secure. We have implemented industry-standard practices to safeguard your information from unauthorized access, loss, or misuse. Payment details are encrypted and processed securely by our payment partners.
Sharing Your Information
We respect your privacy and will not share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your details with trusted third-party service providers to assist in order processing, delivery, and payment processing.
- Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities.
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information where there is no legal or business reason for us to retain it.
- Opt-out of Marketing: Unsubscribe from promotional communications at any time.
To exercise any of these rights, please contact us at candles@wicksandmagic.com
Cookies
Our website uses cookies to improve your browsing experience and collect information about how you interact with our site. You can choose to disable cookies through your browser settings, though doing so may limit your use of certain features on our website.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page, and where necessary, we will notify you via email or on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy or how your personal data is handled, please contact us at:
Email: candles@wicksandmagic.com
Phone: +91 8368799299